Official respond.io Partner · Australia

Your customers are messaging. Are you keeping
up?

Every unanswered DM, missed call, and generic auto-reply is a lead walking straight to your competitor. MASEDigital implements respond.io — Australia’s #1 AI-powered omnichannel inbox — so your business responds 24/7, automatically.

80%
of leads go cold in 5 mins
14-day
free trial, no contract
$199
USD/mo to get started
The Reality

You see it every day.
You just don't see what it's costing you.

Instagram DM
Seen · 11:47 pm
"Hey, just saw your ad — what are your prices?"

No reply. Lead went cold. Booked with your competitor by morning.

67%
of leads message after business hours
Facebook Messenger
Auto-reply
"Thanks for your message! We'll get back to you within 2–3 business days."

They wanted an answer now. They didn't wait.

78%
of customers buy from whoever responds first
Phone
Missed Call · Monday 8:02am
"You have 1 new voicemail."

They didn't leave one. You'll never know who called.

85%
of callers won't leave a voicemail

This is costing you more than you think.

And it's completely fixable — without hiring more staff.

Your 24/7 Agent

Imagine your own agent
working while you sleep.

At 2am, when your office is dark and your phone is off, your AI agent is wide awake — qualifying leads, answering questions, booking appointments, and handing off to your team when it matters.

Replies in seconds, not hours
Average response time drops from 12 hours to under 30 seconds.
Qualifies and books automatically
Asks the right questions, scores the lead, books the appointment — no human needed.
Hands off when it matters
Complex queries or hot leads get escalated to your team instantly, with full context.

All channels. One inbox. One agent.

Connects with your existing tools

HubSpot
Shopify
Calendly
Zapier
Google Calendar
Stripe
Meta Ads
Salesforce
HubSpot
Shopify
Calendly
Zapier
Google Calendar
Stripe
Meta Ads
Salesforce
AI Voice

Now your phone
answers itself too.

Your AI voice agent handles inbound calls after hours — captures caller details, answers common questions, books appointments, and sends a follow-up message automatically. No voicemail. No missed opportunity.

85%
of callers won't leave a voicemail — they just call your competitor instead.
Answers 24/7 — never misses a call
Captures name, number, and reason for calling
Books appointments directly into your calendar
Sends an instant follow-up SMS or WhatsApp
Industries

Built for Australian
businesses that get enquiries.

If your business receives messages, calls, or DMs — this works for you.

Real Estate
Never miss a listing enquiry — day or night
Trades & Builders
Quote faster, book more jobs automatically
Med Spas & Clinics
Appointment bookings on autopilot, 24/7
Law Firms
Qualify leads before they go cold
Car Dealerships
Turn every DM into a test drive booking
Mortgage Brokers
Capture leads at the moment they're ready
Gyms & Studios
Fill your classes without lifting a finger
Hospitality
Handle enquiries and bookings around the clock